Operations & Customer Service · version Egypt

Dedicated Support Agentكل طلب يُرَد عليه ويُتابَع حتى قراره

موظف يعمل باسم شركتك بدوام محدد — نُنفِّذها في مصر بنطاق مكتوب وأسعار واضحة قبل أي التزام، وتسليمات موثقة ودعم فعلي بعد الإطلاق، لا وعودًا تنتهي مع الفاتورة.

Investment From 15,000 EGP
Delivery time Fully live in 2–3 weeks
Deliverables 6 documented items
Packages 3 levels
A written proposal before any commitment Full ownership of the deliverables Staged payments
Investment in Egypt: Packages start from 18,000 EGP شهريًا (indicative)
Dedicated Support Agent From 15,000 EGP Packages Book now
Timeline:Fully live in 2–3 weeks
Tools and method: CRMسنترال سحابيواتساب أعماللوحات جودةسيناريوهات رد

Who is this service for?

If any of these describe you, the first call will save you weeks of research.

Successful campaigns wasted by slow replies

Clinics and centres that need appointment management

Sales teams with no disciplined follow-up

The problems we end

01

عميل يسأل اليوم ويُرَد عليه غدًا

02

مواعيد تتضارب وتُنسى

03

CRM مشترى ولا يستخدمه أحد

Exactly what you receive

01

A reply team under your company name

02

Documented reply scenarios

03

CRM operation with disciplined entry

04

Lead qualification and triage

05

Appointment management and reminders

06

Weekly performance reports

The final scope is documented in the written proposal, sized to your project.

Practical proof

This is what it looks like Dedicated Support Agent when we build it

Examples of projects we delivered — the finished look and the details that change the outcome.

All our work →
Delivery screenshot 1
Delivery screenshot 2
Delivery screenshot 3
Packages — Egypt

Three ways to start with Dedicated Support Agent

Indicative prices for guidance — final pricing is set after the project scope is reviewed.
ساعات العمل

تغطية أساسية

18,000 EGP /شهريًا

Indicative starting price — three-month minimum commitment

A reply team under your company name قنوات: واتساب + هاتف Documented reply scenarios تسجيل كل طلب في CRM Weekly report
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Most requested

تشغيل كامل

34,000 EGP /شهريًا

Indicative starting price — three-month minimum commitment

تغطية ممتدة 12 ساعة تأهيل وفرز العملاء الجادين متابعة مبيعات حتى القرار Appointment management and reminders لوحة جودة حية مدير حساب مخصص
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24/7 متعدد الفرق

مركز عملاء

with a quote

Set after a diagnostic call — proposal within two working days

تغطية على مدار الساعة فرق موسعة متعددة اللهجات تكامل كول سنتر كامل اتفاقية جودة وSLA تحليلات رضا العملاء
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· Prices exclude VAT (14%) — adjustable· Instalment plans available· Payment: Bank cards, mobile wallets, bank transfer, instalment plans
Decision guide

Before you buy Dedicated Support Agent — from any provider

You paid for the campaign, the enquiry arrived… then waited three hours for a reply — and bought from someone else. Most lost sales do not happen in the ad; they happen after it, in reply speed, follow-up quality and keeping appointments.

نعطيك فريق تشغيل جاهزًا يرد باسم شركتك وبلهجة سوقك، يسجل كل محادثة في النظام، يتابع حتى القرار، ويسلمك تقريرًا أسبوعيًا: كم طلبًا وصل، كم أُهِّل، وأين يتوقف عملاؤك عن الشراء — بجودة تسمعها بنفسك في التسجيلات.

You need this service now if:

طلبات تصل خارج الدوام بلا رد مبيعاتك لا تتابع بعد أول محادثة مواعيدك تتضارب وتُنسى اشتريت CRM ولا يستخدمه أحد

In your market specifically: في مصر فريق يرد بالمصري القريب مع احتراف يليق بعلامتك.

BSN versus the usual alternatives

Compared on With BSN The usual alternative
الرد دقائق ضمن اتفاقية حسب انشغال الفريق
التوثيق كل تفاعل في CRM ذاكرة الموظف
الجودة Recordings and periodic scoring لا رقابة

The delivery journey

01
Discovery

We understand your business model, your numbers and your market before proposing anything.

02
Strategic design

We design the solution — structure, journey and messaging — on paper first.

03
Build

Design and development with scheduled reviews you see for yourself.

04
Launch

Testing, measurement and tracking setup before the doors open.

05
Operate and grow

Support, continuous optimisation and reports tying spend to outcome.

Questions clients ask Dedicated Support Agent

بلغة سوقك — مصري للسوق المصري وخليجي مهني للسعودية والكويت وقطر، وفق دليل صوت علامتك.

Book the service

Book Dedicated Support Agent in 4 simple steps

Pick a package, enter your details, review the staged payment schedule and confirm — with nothing to pay before the proposal is signed.

Start booking now → or book on WhatsApp

Usually requested alongside this service

All services in Operations & Customer Service

Call Centre Services

Inbound and outbound calls with a trained team

Details →

Social Messages & Comments Handling

Fast replies to every message and comment

Details →

Let’s talk about Dedicated Support Agent for your business in Egypt

A free 30-minute consultation: we hear your situation and recommend the right package — or tell you honestly if you do not need the service yet. Then a written proposal within two working days.

Send us your project details WhatsApp — +20 100 097 2498